Deposit Methods and Limits
Players can fund their accounts using several secure methods, including cards, e-wallets, and digital currencies. Deposits are generally processed instantly, allowing you to access games without delay.
Ensure you check the minimum deposit requirement for your chosen method, as these can vary. All deposits are free of transaction fees from the casino side.
| Method | Type | Min Deposit | Max Deposit | Processing |
|---|---|---|---|---|
| Visa | Card | A$20 | A$2000 | Instant |
| Mastercard | Card | A$20 | A$2000 | Instant |
| Neosurf | Voucher | A$10 | A$1000 | Instant |
| MiFinity | E-wallet | A$20 | A$2500 | 0-24 hours |
| Bitcoin | Crypto | A$20 | A$10000 | Instant |
Withdrawal Options and Timing
When you are ready to withdraw your winnings, you may use the same method used for your deposit where possible. The casino requires account verification, so ensure your details are up to date to avoid delays.
Withdrawal requests are reviewed within 24 hours. Once approved, the time taken for funds to reach you depends on the selected payment provider.
| Method | Min Withdrawal | Max Withdrawal | Processing Time |
|---|---|---|---|
| Visa | A$50 | A$2500 | 1-3 business days |
| Mastercard | A$50 | A$2500 | 1-3 business days |
| MiFinity | A$20 | A$2500 | 0-24 hours |
| Bank Transfer | A$100 | A$3000 | 3-5 business days |
| Bitcoin | A$50 | A$5000 | Instant |
Important Payment Policies
- The casino enforces a same-method rule for withdrawals whenever possible.
- Daily withdrawal limit is A$2,500, with a weekly cap of A$7,500 and a monthly cap of A$15,000.
- Bank transfers incur a fee of A$20 if the withdrawal amount is under A$500.
- Account verification (KYC) is required before the first withdrawal can be processed.
faq
What documents are required for account verification?
While Pokiesurf requires KYC, specific documentation needs are determined by the operator. Contact support to confirm exactly which identity or address proofs are required for your account.
Are there fees for deposits or withdrawals?
Most deposits and withdrawals are free. However, Bank Transfers carry a A$20 fee for transactions under A$500.
What should I do if my withdrawal is delayed?
If your withdrawal exceeds the standard processing window, check your account status or reach out to the support team via live chat for an update on your request.
Can I use a different method for withdrawal than I used for deposit?
The casino generally follows a same-method rule. If your deposit method does not support withdrawals, contact support to discuss alternative arrangements.
Is Bitcoin accepted for both deposits and withdrawals?
Yes, Bitcoin is supported for both depositing and withdrawing funds at Pokiesurf.
